The objective of the agentic module system for IP management is to automate and control the flow of communications issued by national and international intellectual property offices to the person in charge of the firm who handles requirements, deadlines, monitoring, etc., in order to attend to the end client's portfolio in a timely and appropriate manner.
This system consists of the following four modules with an agentic layer:
E Comms
It is a solution based on connecting with national intellectual property offices (e.g., IMPI in Mexico, DNPI in Uruguay, OEPM in Spain) or international offices (EUIPO, WIPO, etc.). This allows the firm to track its clients’ cases that are being registered or processed within those offices.
It is controlled management, as each client’s case is constantly updated and these communications are sent to the email address of the person responsible at the firm.
Therefore, the manual review and downloading of official communications (which involves hours of human labor and possible errors) is replaced by an agent layer that ensures that these communications reach the person responsible for their timely and proper attention.
Calendar
It is a module with an agentic layer for managing and controlling deadlines that automatically processes communications from national and international intellectual property offices to identify, classify, assign, remind, etc. the different types of deadlines.
It is configured by manager, supervisor, alerts, etc., according to the firm’s processes.
This replaces manual data review and capture with an agent layer that ensures the correct recording of deadlines and the necessary control to comply in a timely manner.
CLEAR for brand monitoring
Conventional surveillance services require many man-hours to filter relevant results.
This agentic module uses criteria defined by the firm for related classes, well-known brands, generic words, etc.
The results are then presented to the human with a category to facilitate decision-making:
- Candidates: to report to the client
- Possibles: for analysis by the human responsible for the process, determining whether to change them to either of the other two categories
- Discarded: not reported to the client
The human can change the category to obtain a final list showing the discarded and candidate brands.
The CLEAR agent layer learns from the review carried out by the human responsible, so that fewer resources are allocated (a reduction of 60 to 80%), as fewer and fewer are classified as possible.
Files
Opening and updating files in conventional management systems requires considerable human resources, with the potential for associated errors.
This agent-based module, together with the E Comms module, allows all documents and information associated with a case to be stored correctly in a file. In addition, users can easily find out the status of the case, related files, relevant milestones, agreements with the client, etc.
Thanks to its integration with the Calendar module, deadlines related to missing information and/or documentation (e.g., priority document, power of attorney, translation, etc.) can be monitored.
Nuestros clientes dicen
Con ThirdWish IP hemos reducido drásticamente el tiempo que dedicábamos a buscar información y preparar documentos. Ahora nuestro equipo trabaja con más seguridad y confianza, y los clientes perciben la diferencia en la rapidez de respuesta.
La integración con nuestros corresponsales internacionales ha sido un antes y un después. Tenemos una trazabilidad total de las propuestas y expedientes, lo que nos ha permitido ahorrar costes y evitar errores críticos.
Lo que más valoro es la capacidad de adaptación. Los agentes IA de ThirdWish IP se ajustaron a nuestra manera de trabajar y no al revés. Eso nos ha dado eficiencia sin fricciones y nos ha permitido centrarnos en lo que de verdad importa: nuestros clientes.
